Human resources officer

By United Nations

Addis Ababa
  • Schedule
  • Job Type
  • Exp Level
    Senior Level
  • Experience Year
  • Salary Offer
  • Closing Date
    Mar 05, 2024

Job Description

Org. Setting and Reporting

This job is headquartered in Addis Ababa and reports to the Chief of Human Resources. It is part of the Human Resources Section of the Business Management Branch of the United Nations Development Coordination Office (UNDCO). This position will be supporting Africa. Knowledge of French is desired. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development) as a stand-alone coordination office within the United Nations Secretariat, namely the Development Coordination Office (DCO). DCO now assumes managerial and oversight functions of the resident coordinator system under the collective ownership of the members of the United Nations Sustainable Development Group (UNSDG). The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. The Human Resources Officer reports to the Chief of Human Resources Section.


Within their delegated authority, the Human Resources Officer- Regional HR Focal Point will be responsible for the following duties: RECRUITMENT • Supports RCOs on staff and non-staff requests (including gratis personnel, UNV, consultants, reviewing MOUs on position funding, etc.). • Advises the resident coordinator and regional director in the projection and monitoring of vacant posts and ensures adherence to policies and procedures in filling these posts. • Advises on and, if needed, reviews classified (generic) job descriptions throughout the region in compliance with the established job classification policy, guidelines, procedures. • Acts as ex-officio as needed and liaises with DCO HQ on promotion and placement of staff. • Advises on preparation of vacancy announcements and on outreach strategies, if needed. • Supports diversity and gender balance in recruitment processes by regularly informing the RC/RD about the current geo/gender metrics. POLICY AND HR ADMINISTRATION • Serves as first point of contact for queries on human resources (HR) policies and assists staff and managers with the understanding and application of HR policies. • Reviews, provides advice or escalates requests for exceptions to policies, regulations and rules, before decisions on any exceptions and as per the delegated authorities are made. • Prepares reports and participates and/or leads special human resources projects. • Keeps abreast of developments and trends in various areas of human resources and general administrative policies and procedures. • Provides advice to staff and managers on substantive and procedural questions related to the administration and management of staff, including on their benefits and entitlements, and/all travel (HR, official business, etc.). • Advises staff and managers on time management and best practices. • Supports onboarding of new staff. CONDUCT AND DISCIPLINE • Advises management on all issues related to complaints and questions on alleged acts, omissions and improprieties committed by staff in the region. • Provides information to staff in the region on the UN rules and procedures in place that regulate conduct and discipline. • Oversees case management, as well as undertakes reviews of alleged misconduct by RC staff in the region; receives and documents complaints, gathers information and determines whether further investigation is warranted. • Liaises with the UN’s Office of Internal Oversight Services (OIOS) on investigations into allegations of misconduct, to ensure effective follow-up. • Oversees data management and tracking of all forms of misconduct for all categories of staff in the region; develops systems to monitor the implementation and effectiveness of the mission’s efforts to address and prevent misconduct. STAFF DEVELOPMENT AND CAREER SUPPORT • Advises staff and managers on available learning tools and opportunities. • Encourages compliance with mandatory UN training courses. • Provides support to RCs and Heads of offices on performance related issues. • Advises and supports staff and managers on the application of the performance management and development system (PMD), including the rebuttal process and overall compliance. • Liaises with DCO HQ in the provision of career support to staff and managers. GENERAL • Serves as first point of contact in the region on all HR and administrative matters, including on the implementation of any Secretariat human resources reform initiatives. • Provides ongoing strategy guidance, interpretation, and support on emergency planning to the RCOs in all areas of HR management. • Represents HR in regional meetings as needed. • Ensures active coordination of HR matters with other agencies. • Maintains effective and steady communication or working relations with UN Agencies to seek harmonization.


PROFESSIONALISM: Knowledge of administrative, budgetary, financial and human resources policies and procedures; Ability to apply various United Nations administrative rules and regulations in work situations; Conceptual analytical and evaluative skills to conduct independent research and analysis; Ability to identify issues, formulate opinions, make conclusions and recommendations; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. ACCOUNTABILITY: Takes ownership of all responsibilities and honors commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. BUILDING TRUST: Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidences in colleagues, staff members and clients; gives proper credit to theirs; follows through on agreed upon actions; treats sensitive or confidential information appropriately. JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


An advanced university degree (Master's degree or equivalent degree) in human resources management, business administration, public administration, social sciences, education, law or related field is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven years of progressively responsible experience in administration, human resources, or related field is required. Experience on administration, and talent acquisition using enterprise resource platforms is required. Experience on conduct and discipline matters is required. Experience implementing change management initiatives is desired. Experience working with United Nations common systems human resources and administrative procedures is desired. Experience in managing complex restructuring processes, including rightsizing of workforce is desired.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is desired. Knowledge of other United Nations official languages is an advantage.

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